Refund & Cancellation Policy
Effective: April 1, 2026 | Last Updated: April 27, 2026
1 Service & Subscription Fee
InBaem provides a subscription-based service handling Korean university and language school admission applications. This is an intangible subscription service that takes approximately 60–80 days from payment to admission decision.
| Item | Details |
|---|---|
| Service | Korean university/language school admission application service (subscription) |
| Subscription Fee | ₩500,000 per application (VAT included) |
| Includes | Application submission, document verification, status updates, admission decision delivery (60–80 day service) |
Xizmat ko'rsatish muddati
Xizmat ko'rsatish muddati
80 kungacha
Xizmat boshlanishi
To'lov tasdiqlangan paytdan
Xizmat ko'rsatish muddati
Bu obuna asosidagi xizmat. To'lov tasdiqlangan paytdan qabul qilish qarori (qabul qilindi yoki rad etildi) olinguncha xizmat taxminan 60–80 kun (maksimum 80 kun) davom etadi.
Til maktabi/universitetida haqiqiy o'qish muddati keyinchalik muassasa bilan to'g'ridan-to'g'ri rasmiylashtiriladi.
2 Refund Policy
This refund policy complies with Article 17 of the Act on the Consumer Protection in Electronic Commerce (Korea) and Toss Payments merchant refund standards. As an intangible subscription service, refunds after service commencement are calculated on a prorated basis for the unused portion.
| Condition | Refund | Processing Time |
|---|---|---|
| Within 7 days of payment + service not started (before application submission) | Full refund (100%) | 3–5 business days |
| Within 7 days of payment + service started (application in progress) | Payment × (remaining days ÷ 80) prorated refund | 5–7 business days |
| Beyond 7 days of payment + service in progress (before admission decision) | Payment × (remaining days ÷ 80) prorated refund | 5–7 business days |
| After service completion (admission decision delivered) | Non-refundable | — |
calculate Prorated Refund Calculation
This service is an intangible subscription product taking 60–80 days from payment to admission decision. Refunds requested after service commencement are calculated on a prorated basis for the unused days using the formula below.
Refund = Payment (₩500,000) × (Remaining Days ÷ 80)
Example: Refund requested 30 days after payment → ₩500,000 × (50 ÷ 80) = ₩312,500
Remaining days are calculated as calendar days (not business days), with 80 days from the payment date as the basis. Once the service is completed (admission decision delivered), refunds are no longer available.
3 Non-Refundable Cases
- •The service has already been completed (admission decision delivered)
- •The application was rejected due to false information submitted by the applicant
- •Service cannot be provided due to user's fault (failure to submit required documents, loss of contact, etc.)
- •Reasons outside InBaem's scope (e.g., rejection by the institution's own decision)
4 How to Request a Refund
To request a refund, please contact us through the following channels.
inbaem.manager@gmail.com
02-6951-1198
Please include your name, payment date, and the institution name when requesting a refund. Refunds are processed in order of receipt.
5 Additional Information
This policy is governed by the Act on the Consumer Protection in Electronic Commerce in Korea.
Refunds are returned to the original payment method. Credit card refunds may take additional time depending on the card issuer.
This policy may be updated with prior notice. Changes will be announced on the website.